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Frequently asked

FAQ

Everything about ordering custom hang tags — and if your question isn’t here, just call or text us.

Ordering

What's the minimum order?
Our minimum is 500 pieces for standard offset-printed hang tags. Smaller keepsake or sample runs can be quoted case by case, and foil-stamped or embossed styles start at 1,000.
Is there a maximum order size?
No. We regularly produce runs into the tens of thousands for wholesale rollouts and multi-location retail programs.
Can I order a sample before a bulk run?
Yes. We can produce a pre-production proof so you can approve the physical piece before we run the full order — ask us for terms when you request your quote.
Can I mix products or styles in one order?
Yes. You can combine styles — say a Kraft Hang Tag for one collection and a Foil-Stamped Hang Tag for another — and the combined volume counts toward your price tier.
Can I reorder later and match my last batch?
Yes. We keep your artwork, stock color, and die specs on file, so reorders match your previous run exactly and move faster.

Design & Artwork

Do you charge for mockups?
No. Mockups are free with unlimited revisions until you approve. You only pay once the design is signed off and production begins.
What artwork files do you need?
Vector files (AI, EPS, SVG, or PDF) are ideal. If you only have a photo or a PNG, our designers will recreate your logo print-ready at no charge.
I don't have a logo — can you help?
Yes. Send a reference — a photo, a sketch, or even a description — and our designers will build print-ready artwork for you.
Can you match my brand (Pantone) colors?
Yes. We offer custom Pantone matching on both stock and print so your hang tags match your brand exactly.
Can you individually personalize each hang tag?
Yes for larger custom projects — send a spreadsheet of names or SKUs. This is popular for wedding favors and product-line variants; ask about setup for variable printing.
How many revisions do I get?
Unlimited, and always free, until you approve the mockup.

Production & Shipping

How long does production take?
About two weeks from approved mockup for standard styles, and slightly longer for a new foil die or custom die-cut shape.
Do you offer rush production?
Yes. Rush is available for firm launch deadlines — tell us your in-hands date and we’ll confirm what’s possible.
Where do you ship?
Nationwide across the U.S., and internationally on request. See our Shipping Policy for details.
How much is shipping?
Shipping is quoted with your order based on quantity and destination.
Can you ship to multiple addresses?
Yes. Provide a distribution list with your order and we’ll split the shipment across locations.
What if my order arrives damaged or wrong?
We make it right. If an order arrives defective or does not match your approved mockup, we remake or replace the affected items.

Pricing & Payment

How much do hang tags cost?
Bulk pricing is by quote; typical ranges run from about $0.15 to $0.45 per unit at minimum quantities, improving as the run grows. Each product page shows its range.
Why don't you list exact prices?
Price depends on quantity, stock, and decoration method. A quote is the only accurate number — and we return one within a business day.
What payment methods do you accept?
All major credit cards, ACH bank transfer, and purchase orders for established organizations and institutions.
Do you offer a price-match / lowest-price guarantee?
Yes. If you have a comparable written quote, we’ll match or beat it — that’s our lowest-price guarantee.

Product & Care

What colors / finishes are available?
Kraft brown, White, Black, Ivory, and custom Pantone matching on request.
Is the printing / foil really durable?
Yes. Our offset ink and foil stamping bond into the cardstock rather than sitting loosely on top, so it resists scuffing and fading through normal handling and shipping.
What's the hang tag made of?
Premium kraft and cardstock (14pt–18pt) — heavier and more rigid than standard commodity tags, so it holds a crisp edge and doesn’t bend in a customer’s hand.
How do I care for / store hang tags?
Store flat in a cool, dry place away from direct sunlight to keep colors from fading and prevent warping in humidity.